PRIVACY POLICY

Introduction

Malti Enterprises, doing business as Dreamy Drapes (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, place orders, or interact with us.

By using our services, you agree to the collection and use of information in this policy.

1. Information We Collect

a) Information You Provide

Name, email address, mobile number

Shipping & billing address

Order details, payment information (masked / tokenized)

Customer support communications (messages, feedback)

b) Automatically Collected Information

IP address, browser type, device information

Pages visited, time on site, click data

Cookies, analytics, referral data

2. How We Use Your Information

We use the data to:

Process orders and deliver products

Communicate order status, support, updates

Send newsletters, offers (with your consent)

Improve user experience & website (analytics)

Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Payment gateways (Razorpay, Cashfree, etc.)

Courier/shipping partners

Analytics & marketing platforms (Google Analytics, Facebook Pixel)

Legal or regulatory bodies, if required

All third parties are contractually bound to protect your data.

4. Cookies & Tracking

We use cookies and similar technologies to:

Remember your cart and preferences

Analyze web traffic

Run marketing / retargeting campaigns

You can disable cookies in your browser settings, but some website features may not function correctly.

5. Data Security

We implement reasonable security measures (SSL, secure servers, firewalls) to protect your data. But no system is entirely fault-proof — use the service at your own risk.

6. Your Rights

You may request:

Access to your personal data

Correction or update

Deletion of data (subject to legal retention)

Withdraw marketing consent

Copy of your data

To exercise these rights, contact us at:

📧 care@dreamydrapes.co.in

7. Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Last Updated” date, and post a notice on the website.

8. Contact Us

Malti Enterprises

B1-1902, Cherry County, Noida Extension, Uttar Pradesh 201306

📧 care@dreamydrapes.co.in